
Provider of SaaS solutions for omnichannel customer relations, including AI-enhanced customer service solutions, interaction management, and outbound call campaigns.
B
CSR Analysis score
The organization is among the top 20% of most committed organizations, excluding the top 5%, among comparable organizations.
+160,000
Total organizations analyzedAnalysis by axis
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Methodology: Score calculated according to 6 CSR themes (Carbon, Biodiversity, Circular Economy, Sustainable Investments, Governance, Social Impact)
Sources: Public data, CSR reports, documented initiatives, official databases
Last update: December 2025
This analysis is not yet available in English. Please see the French version.
Leading organizations
Odigo
A
Providing CCaaS solutions with omnichannel capabilities, AI and automation, routing, data-driven performance, and cloud platform.
Diabolocom
B
AI-powered cloud solutions for customer experience (CX) including automation, lead management, and omnichannel communication.
facyle
B
Providing services for implementing and managing customer relationship solutions, including personalized customer journeys, omnichannel contact centers, customer satisfaction management, and integration with business tools.
Initiatives identified among leaders
Évaluation de la responsabilité sociétale
“Odigo a lancé son bilan carbone 2024 et s'est enga...” - OdigoMise en place d'une politique RSE
“facyle met en place une politique RSE qui prend en...” - facyleÉvaluation de la responsabilité sociétale
“Odigo a lancé son bilan carbone 2024 et s'est enga...” - Odigo45% of similar organizations communicate on CSR issues
+446 initiatives collected from 100 similar organizations
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