Cloud-based contact center software with AI integration for customer experience enhancement, including automation, lead management, and telephony services.
B
CSR Analysis score
The organization is among the top 20% of most committed organizations, excluding the top 5%, among comparable organizations.
EmpCo Directive — September 27, 2026
We analyzed the websites of over 250,000 companies, including Diabolocom's, to extract CSR initiatives and communications containing risky environmental claims.
Greenwashing risk score + your position within your sector
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Total organizations analyzedAnalysis by axis
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Methodology: Score calculated according to 6 CSR themes (Carbon, Biodiversity, Circular Economy, Sustainable Investments, Governance, Social Impact)
Sources: Public data, CSR reports, documented initiatives, official databases
Last update: September 2026
This analysis is not yet available in English. Please see the French version.
Leading organizations
Eloquant
B
SaaS solutions for customer relationship management, including omnichannel contact center management and customer voice analysis using AI.
Vocalcom
A
Omnichannel contact center software for managing customer interactions across various channels, including voice, email, SMS, chat, and social media. Integrates AI and CRM for enhanced customer engagement and agent productivity.
AKIO
B
Development of omnichannel contact center software for managing customer interactions across various channels, including voice, email, chat, social media, and instant messaging. The platform integrates AI features to automate customer journeys and enhance both customer and advisor experiences.
Initiatives identified among leaders
Réunions régulières du CSE pour évaluer les conditions sociales et économiques
“Vocalcom organise des réunions régulières du Comit...” - VocalcomPromotion de l'égalité professionnelle via un groupe dédié
“Eloquant a créé un groupe de travail dédié à l'éga...” - EloquantDéfinition d'indicateurs éthiques et conformité pour 2030
“Définition d’indicateurs pour mesurer l’éthique et...” - Vocalcom46% of similar organizations communicate on CSR issues
+221 initiatives collected from 50 similar organizations
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