Providing services for implementing and managing customer relationship solutions, including personalized customer journeys, omnichannel contact centers, customer satisfaction management, and integration with business tools.
B
CSR Analysis score
The organization is among the top 20% of most committed organizations, excluding the top 5%, among comparable organizations.
+160,000
Total organizations analyzedAnalysis by axis
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Methodology: Score calculated according to 6 CSR themes (Carbon, Biodiversity, Circular Economy, Sustainable Investments, Governance, Social Impact)
Sources: Public data, CSR reports, documented initiatives, official databases
Last update: October 2025
This analysis is not yet available in English. Please see the French version.
Leading organizations
Ovalo
B
Consulting and technological solutions for customer experience and customer relationship management.
BlueLink Group
B
Providing customized contact center solutions and assisting brands in their customer experience and digital transformation initiatives.
Amicio
B
Providing outsourced customer relationship services covering the entire customer journey, including acquisition, retention, customer service, loyalty, e-reputation, social media, technical support, KYC, fraud management, customer account optimization, amicable collection, IT testing, onboarding, and application assistance.
Initiatives identified among leaders
Développer des pratiques centrées sur le développement humain
“Amicio s'engage à porter une vision plus humaine e...” - AmicioFaire de l'entreprise un espace d'engagement sociétal
“Amicio s'engage à faire de l'entreprise un espace ...” - AmicioDévelopper les compétences des employés
“BlueLink Group développe les compétences de ses em...” - BlueLink Group42% of similar organizations communicate on CSR issues
+367 initiatives collected from 100 similar organizations
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