Development of SaaS solutions for customer relationship management and customer voice analysis. The cloud platform centralizes customer interactions, automates and analyzes feedback, and integrates this data with other business tools.
B
CSR Analysis score
The organization is among the top 20% of most committed organizations, excluding the top 5%, among comparable organizations.
+160,000
Total organizations analyzedAnalysis by axis
Access the detailed report with all sector benchmarks, in-depth competitive analysis and actionable recommendations.
Methodology: Score calculated according to 6 CSR themes (Carbon, Biodiversity, Circular Economy, Sustainable Investments, Governance, Social Impact)
Sources: Public data, CSR reports, documented initiatives, official databases
Last update: December 2025
This analysis is not yet available in English. Please see the French version.
Leading organizations
ViaDialog
B
Provider of SaaS solutions for omnichannel customer relations, including AI-enhanced customer service solutions, interaction management, and outbound call campaigns.
Splio
B
CRM marketing SaaS platform for retail and e-commerce, offering features like customer data centralization, campaign personalization, loyalty program management, and automated communications.
Salesforce
A
Development and provision of AI-powered customer relationship management (CRM) software.
Initiatives identified among leaders
Développement d'une offre commerciale pour la gestion de l'empreinte carbone
“Salesforce développe une offre commerciale pour la...” - SalesforceAchat de crédits carbone
“Salesforce achète des crédits carbone pour compens...” - SalesforceDéveloppement d'une politique RSE
“ViaDialog a mis en place une politique RSE qui ref...” - ViaDialog40% of similar organizations communicate on CSR issues
+578 initiatives collected from 100 similar organizations
Is your score incomplete? Update your CSR information and improve your positioning.
Claim this page
Updated data
Personalized recommendations
Access complete data, competitive analyses and actionable recommendations for your clients.
Comprehensive sector benchmarks
Competitive data
Ready-to-use reports