Providing an intelligent omnichannel customer engagement platform that manages interactions across voice and 20+ digital channels.
B
CSR Analysis score
The organization is among the top 20% of most committed organizations, excluding the top 5%, among comparable organizations.
EmpCo Directive — September 27, 2026
We analyzed the websites of over 250,000 companies, including RingCentral's, to extract CSR initiatives and communications containing risky environmental claims.
Greenwashing risk score + your position within your sector
+250,000
Total organizations analyzedAnalysis by axis
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Methodology: Score calculated according to 6 CSR themes (Carbon, Biodiversity, Circular Economy, Sustainable Investments, Governance, Social Impact)
Sources: Public data, CSR reports, documented initiatives, official databases
Last update: September 2026
This analysis is not yet available in English. Please see the French version.
Leading organizations
AKIO
B
Development of omnichannel contact center software for managing customer interactions across various channels, including voice, email, chat, social media, and instant messaging. The platform integrates AI features to automate customer journeys and enhance both customer and advisor experiences.
Vocalcom
A
Omnichannel contact center software for managing customer interactions across various channels, including voice, email, SMS, chat, and social media. Integrates AI and CRM for enhanced customer engagement and agent productivity.
ViaDialog
B
Provider of SaaS solutions for omnichannel customer relations, including AI-enhanced customer service solutions, interaction management, and outbound call campaigns.
Initiatives identified among leaders
Réunions régulières du CSE pour évaluer les conditions sociales et économiques
“Vocalcom organise des réunions régulières du Comit...” - VocalcomDéveloppement d'une politique RSE
“ViaDialog a mis en place une politique RSE qui ref...” - ViaDialogÉvaluation et amélioration de la diversité et inclusion
“Évaluation de la diversité et de l’inclusion au se...” - Vocalcom68% of similar organizations communicate on CSR issues
+273 initiatives collected from 50 similar organizations
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