
Development of omnichannel customer relationship management software for contact centers and customer service departments, including voice, email, chat, social media, and video conferencing features.
B
CSR Analysis score
The organization is among the top 20% of most committed organizations, excluding the top 5%, among comparable organizations.
+160,000
Total organizations analyzedAnalysis by axis
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Methodology: Score calculated according to 6 CSR themes (Carbon, Biodiversity, Circular Economy, Sustainable Investments, Governance, Social Impact)
Sources: Public data, CSR reports, documented initiatives, official databases
Last update: March 2026
This analysis is not yet available in English. Please see the French version.
Leading organizations
Agendize
B
Development of a customer relationship management software with appointment scheduling, interaction automation, and customer journey optimization features.
facyle
B
Providing services for implementing and managing customer relationship solutions, including personalized customer journeys, omnichannel contact centers, customer satisfaction management, and integration with business tools.
LUNDI MATIN Group
A
Development of an omnichannel software suite for managing retail, e-commerce, and marketplace operations. Solutions include ERP, CRM, e-commerce, marketplace, and point-of-sale software for retail and restaurants.
Initiatives identified among leaders
Mise en place d'une politique environnementale
“facyle met en place une politique environnementale...” - facyleStratégie RSE avec piliers environnementaux et sociaux
“LUNDI MATIN Group s'engage dans une stratégie de R...” - LUNDI MATIN GroupRéemploi de mobilier et achats d'occasion pour réduire déchets
“LUNDI MATIN Group favorise le réemploi en permetta...” - LUNDI MATIN Group46% of similar organizations communicate on CSR issues
+186 initiatives collected from 50 similar organizations
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