
Customer experience consulting and outsourcing services for large French companies, focusing on designing, externalizing, and improving customer journeys.
B
CSR Analysis score
The organization is among the top 20% of most committed organizations, excluding the top 5%, among comparable organizations.
+160,000
Total organizations analyzedAnalysis by axis
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Methodology: Score calculated according to 6 CSR themes (Carbon, Biodiversity, Circular Economy, Sustainable Investments, Governance, Social Impact)
Sources: Public data, CSR reports, documented initiatives, official databases
Last update: March 2026
This analysis is not yet available in English. Please see the French version.
Leading organizations
Stratello
B
Customer experience consulting, including customer journey mapping, benchmarking, experience design, and project management.
sp2c syndicat professionnel
B
Represents major French companies in the outsourced customer experience sector, organizing events and conferences on industry challenges and innovations.
CPM France
B
International sales outsourcing and customer experience agency. We inspire people to try, buy, and love your brand across various touchpoints.
Initiatives identified among leaders
Obtenir une certification pour la sécurité de l'information
“CPM France a obtenu la certification ISO 27001 pou...” - CPM FranceMobilisation contre l'illectronisme
“Le SP2C a mobilisé ses adhérents pour lutter contr...” - sp2c syndicat professionnelSignature de la Charte de la inclusive du SER
“CPM France signe la Charte de la inclusive du SER ...” - CPM France44% of similar organizations communicate on CSR issues
+358 initiatives collected from 50 similar organizations
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