
Externalized customer relationship management and commercial development for SMEs, focusing on customer experience and sales growth.
A
CSR Analysis score
The organization is among the top 5% of organizations with the most committed CSR positioning, among comparable organizations.
+160,000
Total organizations analyzedAnalysis by axis
Access the detailed report with all sector benchmarks, in-depth competitive analysis and actionable recommendations.
Methodology: Score calculated according to 6 CSR themes (Carbon, Biodiversity, Circular Economy, Sustainable Investments, Governance, Social Impact)
Sources: Public data, CSR reports, documented initiatives, official databases
Last update: July 2026
This analysis is not yet available in English. Please see the French version.
Leading organizations
Sphère PME
B
Consulting services for SMEs and mid-sized companies, focusing on strategic, operational, and digital development.
Amicio
B
Outsourced customer relationship management services, including acquisition, retention, customer service, technical support, fraud prevention, and debt collection.
Adkontact
B
Providing outsourced customer relationship management services, including call center operations, customer experience consulting, and telemarketing services.
Initiatives identified among leaders
Vision humaine et durable des métiers des centres d'appels
“Amicio s’est engagée à porter une vision plus huma...” - AmicioVision humaine et durable des métiers des centres d'appels
“Amicio s’est engagée à porter une vision plus huma...” - AmicioRécompensé pour sa promesse employeur en région Hauts-de-France
“Amicio a reçu le titre de lauréat or pour sa « pro...” - Amicio42% of similar organizations communicate on CSR issues
+81 initiatives collected from 50 similar organizations
Is your score incomplete? Update your CSR information and improve your positioning.
Claim this page
Updated data
Personalized recommendations
Access complete data, competitive analyses and actionable recommendations for your clients.
Comprehensive sector benchmarks
Competitive data
Ready-to-use reports