Quality monitoring and management software for customer experience, enhanced with AI to evaluate, manage, and improve customer interactions.
A
CSR Analysis score
The organization is among the top 5% of organizations with the most committed CSR positioning, among comparable organizations.
+160,000
Total organizations analyzedAnalysis by axis
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Methodology: Score calculated according to 6 CSR themes (Carbon, Biodiversity, Circular Economy, Sustainable Investments, Governance, Social Impact)
Sources: Public data, CSR reports, documented initiatives, official databases
Last update: June 2026
This analysis is not yet available in English. Please see the French version.
Leading organizations
Goodays
A
Customer experience management platform that enables companies to measure customer satisfaction across various touchpoints, analyze customer feedback, and engage teams to improve customer relationships.
Zendesk
B
Customer service and support software solutions, including help desk, customer interaction management, and AI-driven tools for enhancing customer service efficiency.
Diabolocom
B
Cloud-based contact center software with AI integration for customer experience enhancement, including automation, lead management, and telephony services.
Initiatives identified among leaders
Réduction des émissions de gaz à effet de serre par actions internes
“Réduction des émissions de gaz à effet de serre pa...” - GoodaysÉvaluation annuelle de l'équité salariale avec organisme tiers indépendant en France.
“Zendesk s'engage en faveur de l'équité salariale e...” - ZendeskAtteindre 20% de nationalités étrangères dans l'effectif
“L'entreprise a atteint l'objectif de 20 % de natio...” - Goodays56% of similar organizations communicate on CSR issues
+256 initiatives collected from 50 similar organizations
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