Customer relationship management services, including multichannel support, technical assistance, sales, loyalty, moderation, and collection.
B
CSR Analysis score
The organization is among the top 20% of most committed organizations, excluding the top 5%, among comparable organizations.
EmpCo Directive — September 27, 2026
We analyzed the websites of over 250,000 companies, including ADM Value's, to extract CSR initiatives and communications containing risky environmental claims.
Greenwashing risk score + your position within your sector
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Total organizations analyzedAnalysis by axis
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Methodology: Score calculated according to 6 CSR themes (Carbon, Biodiversity, Circular Economy, Sustainable Investments, Governance, Social Impact)
Sources: Public data, CSR reports, documented initiatives, official databases
Last update: September 2026
This analysis is not yet available in English. Please see the French version.
Leading organizations
Amicio
B
Outsourced customer relationship management services, including acquisition, retention, customer service, technical support, fraud prevention, and debt collection.
Centre Relations Clients
B
Customer relationship management, including call center outsourcing, lead management, and customer service for various industries, with a strong focus on the automotive sector.
Armatis
A
Outsourcing and consulting services for customer relationship management, including call centers, CRM, and customer experience optimization using technology and data.
Initiatives identified among leaders
Accompagnement des collaborateurs atteints de cancer pour maintien emploi
“Armatis a signé en 2018 la Charte Cancer & Emploi ...” - ArmatisRecrutement inclusif basé sur compétences et savoir-être
“Amicio a développé une politique de recrutement in...” - AmicioVision humaine et durable des métiers des centres d'appels
“Amicio s’est engagée à porter une vision plus huma...” - Amicio54% of similar organizations communicate on CSR issues
+267 initiatives collected from 50 similar organizations
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