Customer relationship management services, including digitalization of interactions and process simplification to enhance commercial performance and ROI.
B
CSR Analysis score
The organization is among the top 20% of most committed organizations, excluding the top 5%, among comparable organizations.
+160,000
Total organizations analyzedAnalysis by axis
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Methodology: Score calculated according to 6 CSR themes (Carbon, Biodiversity, Circular Economy, Sustainable Investments, Governance, Social Impact)
Sources: Public data, CSR reports, documented initiatives, official databases
Last update: December 2025
This analysis is not yet available in English. Please see the French version.
Leading organizations
Centre Relations Clients
B
Customer relationship management, including call center services, customer service management, and lead management.
Ovalo
B
Consulting and technological solutions for customer experience and customer relationship management.
facyle
B
Providing services for implementing and managing customer relationship solutions, including personalized customer journeys, omnichannel contact centers, customer satisfaction management, and integration with business tools.
Initiatives identified among leaders
Mise en place d'une politique environnementale
“facyle met en place une politique environnementale...” - facyleMise en place d'une politique de diversité et d'inclusion
“Centre Relations Clients a mis en place une politi...” - Centre Relations ClientsMise en place d'une politique RSE
“facyle met en place une politique RSE qui prend en...” - facyle41% of similar organizations communicate on CSR issues
+525 initiatives collected from 100 similar organizations
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