
Development of a software platform for omnichannel customer engagement, including email, SMS, notifications, chat, and web experience personalization.
+160,000
Total organizations analyzedAnalysis by axis
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Methodology: Score calculated according to 6 CSR themes (Carbon, Biodiversity, Circular Economy, Sustainable Investments, Governance, Social Impact)
Sources: Public data, CSR reports, documented initiatives, official databases
Last update: July 2026
This analysis is not yet available in English. Please see the French version.
Leading organizations
AKIO
B
Development of omnichannel contact center software for managing customer interactions across various channels, including voice, email, chat, social media, and instant messaging. The platform integrates AI features to automate customer journeys and enhance both customer and advisor experiences.
Keyneo
B
Development of a technological platform for omnichannel retail, including solutions for payment processing, inventory management, order management, vendor mobility, loyalty programs, and commercial operations, as well as management of the second life of products in stores.
RingCentral
B
Providing an intelligent omnichannel customer engagement platform that manages interactions across voice and 20+ digital channels.
Initiatives identified among leaders
Événement annuel réunissant experts pour discuter des ODD et solutions durables.
“RingCentral organise un événement annuel, le RELX ...” - RingCentralThème conférence éducative sur intégration ODD et justice environnementale dans l'enseignement.
“RingCentral soutient en tant que partenaire l'évén...” - RingCentralDéveloppement d'une offre commerciale de produits de seconde main
“keyneo, plateforme du retail omnicanal propose une...” - Keyneo52% of similar organizations communicate on CSR issues
+262 initiatives collected from 50 similar organizations
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