
Providing call center services including call reception, overflow management, and customer interaction via phone, SMS, email, and social media.
+250,000
Total organizations analyzedAnalysis by axis
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Methodology: Score calculated according to 6 CSR themes (Carbon, Biodiversity, Circular Economy, Sustainable Investments, Governance, Social Impact)
Sources: Public data, CSR reports, documented initiatives, official databases
Last update: July 2026
This analysis is not yet available in English. Please see the French version.
Leading organizations
Adkontact
B
Providing outsourced customer relationship management services, including call center operations, customer experience consulting, and telemarketing services.
Contaxium
A
Outsourced customer service and support, including phone reception, intervention management, help desk, pharmacovigilance, and appointment scheduling.
Signature Services
B
Providing reception, mail management, and community management services with a focus on quality and continuous improvement.
Initiatives identified among leaders
Utilisation d’animaux pour l’entretien naturel des espaces verts
“Contaxium a introduit un système d’éco-pâturage su...” - ContaxiumRéduction du papier et optimisation de la gestion documentaire
“La Gestion Électronique des Documents (GED) répond...” - AdkontactRéduction du papier et optimisation de la gestion documentaire
“La Gestion Électronique des Documents (GED) répond...” - Adkontact44% of similar organizations communicate on CSR issues
+97 initiatives collected from 50 similar organizations
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