
AI-powered customer communications platform that unifies channels, automates tasks, and provides actionable insights for sales and customer support.
B
CSR Analysis score
The organization is among the top 20% of most committed organizations, excluding the top 5%, among comparable organizations.
+160,000
Total organizations analyzedAnalysis by axis
Access the detailed report with all sector benchmarks, in-depth competitive analysis and actionable recommendations.
Methodology: Score calculated according to 6 CSR themes (Carbon, Biodiversity, Circular Economy, Sustainable Investments, Governance, Social Impact)
Sources: Public data, CSR reports, documented initiatives, official databases
Last update: March 2026
This analysis is not yet available in English. Please see the French version.
Leading organizations
Diabolocom
B
AI-powered cloud solutions for customer experience (CX) including automation, lead management, and omnichannel communication.
Zendesk
A
Providing a comprehensive customer service platform with AI capabilities to enhance customer interactions and operational efficiency.
ViaDialog
B
Provider of SaaS solutions for omnichannel customer relations, including AI-enhanced customer service solutions, interaction management, and outbound call campaigns.
Initiatives identified among leaders
Développement de produits accessibles
“Zendesk développe des produits accessibles en s'al...” - ZendeskÉlaboration d'une stratégie pour réduire l'impact environnemental
“Diabolocom élaboré une stratégie pour réduire son ...” - DiabolocomDéveloppement d'une politique RSE
“ViaDialog a mis en place une politique RSE qui ref...” - ViaDialog28% of similar organizations communicate on CSR issues
+145 initiatives collected from 50 similar organizations
Is your score incomplete? Update your CSR information and improve your positioning.
Claim this page
Updated data
Personalized recommendations
Access complete data, competitive analyses and actionable recommendations for your clients.
Comprehensive sector benchmarks
Competitive data
Ready-to-use reports