CSR Analysis Zendesk

CSR / Transition Solutions

Social

Zendesk a fourni gratuitement son plateforme de service client à des organisations à but non lucratif pour améliorer leur gestion des interactions avec les utilisateurs. Ce soutien s'inscrit dans une démarche de partage de ressources et d'expertise pour promouvoir l'inclusion et l'efficacité opérationnelle des organisations engagées dans des causes sociales.

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Sector data Informatique, logiciels et télécoms

40,665CSR initiatives analyzed in sector Informatique, logiciels et télécoms

17,111Companies in sector Informatique, logiciels et télécoms

9,971SMEs (10 to 250 employees) in sector Informatique, logiciels et télécoms

+160,000

Total organizations analyzed

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Detailed analysis by theme

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How are these scores calculated?

Methodology: Score calculated according to 6 CSR themes (Carbon, Biodiversity, Circular Economy, Sustainable Investments, Governance, Social Impact)

Sources: Public data, CSR reports, documented initiatives, official databases

Our Complete Methodology FAQ on CSR scores

Last update: March 2026

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Our analysis of CSR engagements at Zendesk

This analysis is not yet available in English. Please see the French version.

Sources analyzed
(10 documents)

Competitive analysis

Leading organizations

DialOnce

Development of AI-based customer service agents to enhance operational efficiency and customer experience.

Diabolocom

AI-powered cloud solutions for customer experience (CX) including automation, lead management, and omnichannel communication.

Onepilot

Providing customer care, sales, and KYC services through a combination of human agents and AI solutions, available 24/7 across all languages and channels.

Initiatives identified among leaders

Promotion de l'égalité salariale et professionnelle entre genres

“L'égalité des genres est un pilier fondamental. Un...” - Onepilot

Développement personnel et santé des collaborateurs

“DialOnce favorise le développement personnel et la...” - DialOnce

Élaboration d'une stratégie pour réduire l'impact environnemental

“Diabolocom élaboré une stratégie pour réduire son ...” - Diabolocom

46% of similar organizations communicate on CSR issues

+170 initiatives collected from 50 similar organizations

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CSR Analysis Zendesk

CSR / Transition Solutions

Sector data Informatique, logiciels et télécoms

Detailed analysis by theme

Discover the complete analysis

How are these scores calculated?

Our analysis of CSR engagements at Zendesk

Sources analyzed
(10 documents)

Zendesk’s Global Impact Report Highlights AI Support for Nonprofits, Environmental Sustainability, and Workplace Belonging

La durabilité environnementale chez Zendesk

Values with action: how Zendesk will continue to do better

CSR analysis score of zendesk.fr

Competitive analysis

Do you represent Zendesk?

Interested in this data ?

CSR Analysis Zendesk

CSR / Transition Solutions

Sector data Informatique, logiciels et télécoms

Detailed analysis by theme

Discover the complete analysis

How are these scores calculated?

Our analysis of CSR engagements at Zendesk

Sources analyzed (10 documents)

CSR analysis score of zendesk.fr

Competitive analysis

Do you represent Zendesk?

Interested in this data ?

Sources analyzed
(10 documents)