
Customer service and support software solutions, including help desk, customer interaction management, and AI-driven tools for enhancing customer service efficiency.
A
CSR Analysis score
The organization is among the top 5% of organizations with the most committed CSR positioning, among comparable organizations.
EmpCo Directive — September 27, 2026
We analyzed the websites of over 250,000 companies, including Zendesk's, to extract CSR initiatives and communications containing risky environmental claims.
Greenwashing risk score + your position within your sector
+250,000
Total organizations analyzedAnalysis by axis
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Methodology: Score calculated according to 6 CSR themes (Carbon, Biodiversity, Circular Economy, Sustainable Investments, Governance, Social Impact)
Sources: Public data, CSR reports, documented initiatives, official databases
Last update: August 2026
This analysis is not yet available in English. Please see the French version.
Leading organizations
Zaion
B
AI-powered customer experience solutions, including automated customer interactions, real-time agent assistance, and conversational insights for service optimization.
Diabolocom
B
Cloud-based contact center software with AI integration for customer experience enhancement, including automation, lead management, and telephony services.
Eloquant
B
SaaS solutions for customer relationship management, including omnichannel contact center management and customer voice analysis using AI.
Initiatives identified among leaders
Vigilance sur les risques humains et environnementaux via PROVIGIS
“Mise en œuvre d'une démarche de vigilance via la p...” - EloquantCérémonie de remise de prix pour entrepreneures et dons éducatifs en Tanzanie
“Zaion a co-organisé avec Projects Abroad la cérémo...” - ZaionVigilance sur les risques humains et environnementaux via PROVIGIS
“Mise en œuvre d'une démarche de vigilance via la p...” - Eloquant60% of similar organizations communicate on CSR issues
+342 initiatives collected from 50 similar organizations
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