
CRM platform with AI integration for sales, customer service, and marketing automation, including data management and analytics tools.
A
CSR Analysis score
The organization is among the top 5% of organizations with the most committed CSR positioning, among comparable organizations.
+160,000
Total organizations analyzedAnalysis by axis
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Methodology: Score calculated according to 6 CSR themes (Carbon, Biodiversity, Circular Economy, Sustainable Investments, Governance, Social Impact)
Sources: Public data, CSR reports, documented initiatives, official databases
Last update: February 2026
This analysis is not yet available in English. Please see the French version.
Leading organizations
Eloquant
B
SaaS solutions for customer relationship management, including omnichannel contact center management and customer voice analysis using AI.
Net Hélium
B
CRM and marketing automation services for businesses, including customer segmentation, email and SMS campaign management, navigation tracking, and GDPR compliance.
Zendesk
B
Customer service and support software solutions, including help desk, customer interaction management, and AI-driven tools for enhancing customer service efficiency.
Initiatives identified among leaders
Clauses durabilité dans contrats fournisseurs et guide d'accompagnement
“Des clauses de durabilité ont été intégrées dans l...” - ZendeskCertifications énergétiques, économies d'énergie et énergie 100 % renouvelable dans les bureaux.
“L'entreprise applique des normes élevées de durabi...” - ZendeskClauses durabilité dans contrats fournisseurs et guide d'accompagnement
“Des clauses de durabilité ont été intégrées dans l...” - Zendesk38% of similar organizations communicate on CSR issues
+153 initiatives collected from 50 similar organizations
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